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Terms of Service & Data Use

Last updated: October 11, 2025

Welcome to MingLLM (“we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, platform, and AI services (collectively, the “Service”), including authentication provided via Amazon Cognito. By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account or use the Service. You represent that all information you provide during registration is accurate and complete.

2. Account Registration & Security

  1. Authentication is handled by Amazon Cognito, which securely stores and validates your credentials.
  2. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  3. You agree to:
    • Not share your password or access token.
    • Notify us immediately of any suspected unauthorized access at support@MingLLM.com.
    • Use the Service only for lawful purposes and in accordance with these Terms.

3. Use of Data (License)

By using the Service, you grant MingLLM a non-exclusive, worldwide, royalty-free license to collect, store, process, and use the content you submit (including prompts, files, and interaction metadata) for the purposes of operating and improving the Service, benchmarking model performance, enhancing safety and features, and preventing abuse. We may use anonymized or aggregated data for analytics, QA, and model training. We do not sell personal information.

4. Privacy

See our Privacy Policy. Authentication data is handled by AWS Cognito.

5. Acceptable Use

  • No malware, spam, or harmful code;
  • No attempts to compromise the Service or Amazon Cognito;
  • No unauthorized access, impersonation, or misrepresentation;
  • No illegal or harmful content;
  • No reverse-engineering or circumvention of usage limits.

6. AI Output Disclaimer

  • No Warranties: AI outputs may be inaccurate or incomplete.
  • Your Decisions: You are solely responsible for reliance on outputs.
  • No Liability: MingLLM is not liable for actions based on AI outputs.

7. Intellectual Property

The Service is owned by or licensed to MingLLM. We grant a limited, non-transferable license for personal or authorized business use.

8. Termination

We may suspend or terminate accounts for violations or service changes. Upon termination, access may be revoked.

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